Please note 'we', 'us' or 'our' refers to Christopher Leyshon trading as Leyshon Estate agents

Introduction

This notice outlines our policy regarding the information we record about you. It details the conditions under which we process any information we collect from you or that you provide to us. This includes both personal information that can identify you and information that cannot. "Process" means to collect, store, transfer, use, or otherwise act on information.

We prioritize protecting your privacy and confidentiality. You are entitled to know that your personal data will not be used for any unintended purpose or accidentally disclosed to third parties. We commit to preserving the confidentiality of all information you provide and expect the same from you.

Our policy complies with UK law, including the EU General Data Protection Regulation (GDPR).

We are required by law to inform you about your rights and our obligations regarding your personal data processing. Please read the information at www.knowyourprivacyrights.org.

Except as specified below, we do not share, sell, or disclose any information collected through our website or otherwise to third parties.

Personal Information We May Process

We process data to the extent necessary to provide our services and for other agreed purposes. Personal information may include:

Client Information

If you are a client, we may process your identity, contact information, family member information, and financial details. We may also process special category information, such as your race or ethnic origin and criminal records. This data is usually provided by you but may also come from third parties with your consent.

Related Third-Party Information

We may process your data if you have a personal or business connection with our clients or suppliers. This could include contact information, business activities, and financial details.

Supplier Information

If you supply goods or services to us, we may process your personal information only to the extent necessary to contract with you.

Basis for Processing Your Information

We process your information under six legal bases:

1. Contractual Obligation: Processing is necessary to fulfill our contract with you.
2. Consent: Processing occurs with your explicit consent.
3. Legitimate Interests: Processing is necessary for our legitimate interests.
4. Legal Obligation: Processing is required to comply with the law.
5. Specific Uses: For communications, complaints handling, and using CCTV for security.
6. Automated Systems: Use of cookies and other automated systems for website functionality.

Managing Your Information

You can review or update your personal information at any time. To obtain a copy of the information we hold, or to request its removal, please contact us. We will verify your identity before taking any action to protect your information.

We retain your personal information only as long as necessary to provide services, comply with legal obligations, or support legal claims.

Compliance and Complaints

If you are unhappy with our privacy policy or have a complaint, please contact us. You can also lodge a complaint with the Information Commissioner’s Office at https://ico.org.uk/concerns/ or www.theprs.co.uk

We may update this policy from time to time. The terms that apply to you are those posted on our website on the day you use it. Please print a copy for your records. For any questions, contact us at info@leyshon.wales